Powering 20+ BPO Operations Worldwide

The AI-Powered Outbound Platform for BPO Operations

Custom deployment proposal within 48 hours.Replace manual dialing. Scale without hiring.

30-Day Pilot Program • No Long-Term Lock-In
Platform Preview

Your Command Center

Monitor workflows, track outcomes, and optimize performance from a single dashboard.

Live
Pending 18Active 11
Last 30 min186 workflows processed

Total vs Completed Workflows

Daily workflow completion with success rate

Total Workflows
58,240
Completed
15,160

Goal Completions

Daily outcomes with success rate

Completed
3,612
Rate
6.2%

Avg Session Length

Completed workflows average

51s

Completion Rate

26%

Daily trends

Peak Activity

9am-11am

Peak performance UTC

Top Countries

US
UK
DE
SA

By workflow volume

Session Duration

< 1 min
1-2 min
2-3 min
3+ min

The Hidden Cost of Manual Operations

Every month you run manual outbound, you're spending $30,500+ per seat on staffing, training, turnover, and QA overhead. Meanwhile, your competitors are automating. Capturing leads you'll never get back.

$4,200/mo Per-Seat Staffing Cost
$8,500 Training & Ramp-Up Cost
31.2% Annual Staff Turnover Rate
Clients Demanding 24/7 Coverage

Monthly Burn Rate

What manual operations cost you today

Per-seat staffing cost
$4,200
Training & ramp-up cost
$8,500
Annual turnover cost / seat
$15,000
QA & compliance overhead
$2,800
Total per seat / year$30,500

With TopCalls

Up to 44% lower cost per lead

One Platform. Seven Capabilities.

Activate the workflows that matter most. Run them independently or blend them into a unified outbound engine. Every module is production-ready, compliance-built, and scales with your volume.

AI Lead Qualification
Automated Scheduling
Follow-Up Automation
Customer Surveys
Revenue Recovery
List Cleaning & Verification
Pipeline Nurturing
Explore Capabilities

Live Operations

Active
🎯

AI Lead Qualification

2,340 workflows

📅

Automated Scheduling

1,850 workflows

🔄

Follow-Up Engine

3,200 workflows

📊

Customer Surveys

980 workflows

💰

Revenue Recovery

1,420 workflows

🔁

Re-Engagement

Standby

🧹

List Cleaning

4,100 workflows

Total throughput today13,890 workflows

Measurable Impact from Day One

We don't ask you to take our word for it. Our clients measure the difference within the first month, and the numbers consistently tell the same story.

6.2% Conversion Rate (vs 3.8% Baseline)
44% Lower Cost Per Qualified Lead
61% Less Operational Overhead
Avg. 3.2x ROI Within 90 Days
Start Your Pilot

Client Results Snapshot

Conversion Rate
+63%
Before3.8%
After6.2%
Cost Per Qualified Lead
-44%
Before$47
After$26
Operational Overhead
-61%
Before31.2%
After12.2%
Time to New Campaign
-99%
Before5-6 mo
After48 hrs
Avg. 3.2x ROI within 90 days
Platform Capabilities

Everything You Need to Scale

Every tool your operations team needs to run, monitor, and optimize intelligent outbound from one platform.

Real-Time Command Center

Monitor every active campaign from a single dashboard. Track call volume, conversion rates, and AI performance metrics as they happen, not hours later.

Voice & Language Customization

Match your AI agent's voice, tone, and language to your client's brand identity. No retraining required for new promotions or compliance disclosures.

Precision Audience Targeting

Import and segment contact lists at scale. Filter by geography, industry, or engagement history. Run hyper-targeted campaigns without manual list management.

Complete Call Audit Trail

Every call is recorded, transcribed, and tagged with its outcome. Instantly searchable and exportable for quality assurance and compliance auditing.

Rapid Campaign Configuration

Go from brief to live campaign in minutes. Define which AI agent contacts which leads, set scheduling rules, attach scripts, and launch from a single workflow.

Enterprise Security & Compliance

Role-based access controls, encrypted data at rest and in transit, API key management, and audit logging. Built for TCPA, TSR, and industry-specific compliance.

For Developers

Are you a developer?

Build powerful voice AI integrations with our developer-friendly API. Everything you need to programmatically manage campaigns, leads, and calls at scale.

start-campaign.ts
const response = await fetch(
  'https://api.topcalls.ai/v1/campaigns',
  {
    method: 'POST',
    headers: {
      'Authorization': `Bearer ${API_KEY}`,
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      name: 'Q1 Outreach',
      mode: 'realtime',
      leads_list_id: 'lst_abc123'
    })
  }
);

// Campaign started with run ID
const { run_id, total_leads } = await response.json();

RESTful API

Full API access to campaigns, leads, calls, and analytics. Automate your entire outbound workflow programmatically.

Real-Time Webhooks

Get instant notifications for call events, status changes, and campaign completions. Build reactive integrations.

Comprehensive Documentation

Detailed guides, API reference, code examples, and quickstart tutorials to get you up and running fast.

SDK & Code Samples

Pre-built code samples and integration patterns for popular languages and frameworks.

How It Works

From First Call
to Live Results.

Three steps. Clear milestones. You see measurable impact before making any long-term commitment.

01

Discovery & Strategy

Book a short call. Walk us through your workflows, call volumes, and growth targets. Our team designs a tailored automation roadmap, pinpointing which modules will deliver the fastest ROI for your specific operation.

Workflows identified
Volume requirements mapped
ROI targets defined
Discovery Session
30-min consultation
02

Build & Launch

We configure your platform, set up voice models, connect your CRM, and prepare your first campaigns. You choose the scope: launch a single workflow or activate every module on day one.

CRM
Voice
Scripts
Platform Setup
Configuration & deployment
03

Measure & Scale

Start with a focused engagement on your highest-priority workflows. Compare results against your current baseline. When the numbers prove themselves, expand to additional modules, with dedicated account management and SLA guarantees at every tier.

Week 1Baseline
Week 2+18%
Week 4+63%

See measurable impact before making any long-term commitment.

Free consultation • Tailored proposal delivered within 48 hours

Our Commitments

Built for Teams That Ship

We built TopCalls for teams that can't afford downtime, data breaches, or unreliable vendors.

Data Security First

Encrypted at rest and in transit. SOC 2-aligned practices, GDPR compliance, and strict access controls. Every interaction is logged and auditable.

Continuously Improving AI

Our models learn from every conversation to improve accuracy, handle objections better, and increase conversion rates. Platform-wide improvements at no extra cost.

Dedicated Account Management

A named point of contact, guided platform onboarding, and priority technical support. We measure success by your KPIs, not vanity metrics.

99.9% Uptime SLA

Redundant systems across multiple regions. Real-time monitoring, automatic failover, and transparent status reporting. Because downtime costs you deals.