Topcalls vs Retell AI: AI Voice Calling Comparison
Last verified · by Topcalls Team
The verdict
Topcalls and Retell AI both excel in AI voice calling solutions. While Topcalls offers a straightforward all-inclusive pricing model, Retell AI provides flexibility with its usage-based pricing. Choose based on your budget and feature needs.
Which one wins for your use case
| If you… | Pick | Why |
|---|---|---|
| need an all-inclusive price without setup fees | Topcalls | It offers a simple, per-minute price at $0.35/min, covering everything from telephony to analytics. |
| want flexibility in pricing and can handle separate billing for telephony | Retell AI | Retell AI uses a usage-based per minute model, billing telephony separately. |
| require fast response times for dynamic conversations | Topcalls | It provides sub-500ms response latency, ensuring smooth interactions. |
Feature comparison
| Feature | Retell AI | Topcalls |
|---|---|---|
| Response Latency | Typically varies, depending on integration and setup | sub-500ms response latency for fast interactions |
| Pricing Model | Usage-based per minute, telephony billed separately | $0.35/min, all-inclusive |
| Language Support | Limited languages, no mid-call switching | 29+ languages with mid-call switching |
| Compliance | Typically handles compliance based on integration settings | Built-in compliance with TCPA, TSR, DNC, GDPR |
| CRM Integration | Requires third-party integrations | Native integrations with 5,000+ apps |
Pricing
| Tool | Price | Notes |
|---|---|---|
| Topcalls | $0.35/min | All-inclusive, no setup fees |
| Retell AI | Usage-based per minute, telephony billed separately | Separate billing model for telephony |
When to pick Topcalls instead
Choose Topcalls for its simple pricing at $0.35/min, which includes all features without separate charges for telephony or analytics. It's ideal for businesses looking for a hassle-free, predictable billing model.
Frequently asked questions
- Can I use both Topcalls and Retell AI?
- Yes, you can use both platforms if they meet different needs for your business.
- Is Topcalls cheaper?
- Topcalls offers an all-inclusive rate of $0.35/min, avoiding separate telephony charges.
- How is the AI voice quality?
- Both platforms provide high-quality AI voice models, but your experience may vary based on setup.
- Which tool fits better with my CRM?
- Topcalls offers native integrations with over 5,000 apps, making it easier to connect with your CRM.
- How does compliance work?
- Topcalls has built-in compliance for major regulations like TCPA and GDPR, while Retell AI may rely on integration settings.
See it on your own numbers
AI voice calling at $0.35/min, all-inclusive. No per-seat fees, no setup fees, no telephony markup.