How to Scrub a List Against DNC
Last verified · by Topcalls Team
TL;DR
Scrubbing lists against the DNC registry is important for compliance. Topcalls offers this service all-inclusive at $0.35/min, avoiding separate telephony fees.
Scrubbing your call list against the Do Not Call (DNC) registry is necessary to avoid legal penalties and maintain good customer relationships. This process ensures that you don't call numbers that have opted out of telemarketing communications. In the U.S., the Federal Trade Commission enforces DNC regulations, and non-compliance can result in hefty fines.
How to do it
- 1
Understand DNC Requirements
Research federal and state-specific DNC regulations to understand which numbers need to be excluded from your call list.
- 2
Compile Your Call List
Gather and organize the phone numbers you intend to contact, ensuring data is up-to-date and accurate.
- 3
Access the DNC Registry
Register with the National Do Not Call Registry to access the list of numbers that have opted out of telemarketing.
- 4
Use Scrubbing Software
Employ software or services that automatically scrub your call list against the DNC registry to identify and remove prohibited numbers.
- 5
Update Your Database
After scrubbing, update your internal database to reflect the changes and ensure compliance with DNC rules.
- 6
Implement Regular Scrubbing
Set a regular schedule for scrubbing your lists (e.g., monthly or quarterly) to maintain compliance and accuracy.
- 7
Document the Process
Keep records of your scrubbing activities, including dates and software used, as proof of compliance in case of audits.
Common gotchas
- Failing to scrub lists regularly can lead to non-compliance.
- Ignoring state-specific DNC regulations may result in fines.
- Assuming all numbers on the registry are current can cause issues.
Where Topcalls fits
Topcalls makes scrubbing call lists against the DNC registry straightforward at $0.35/min per minute. This all-inclusive rate covers the voice model, telephony, recording, transcription, and analytics, with no additional fees. Topcalls ensures compliance with built-in TCPA and DNC regulations, so users can focus on their core operations without worrying about legal pitfalls.
Frequently asked questions
- What is the cost of using Topcalls for DNC compliance?
- Topcalls offers an all-inclusive rate of $0.35/min per minute, covering everything needed for compliance.
- Is it legal to call numbers on the DNC list?
- No, calling numbers on the DNC list without consent is illegal and can result in fines.
- How does Topcalls ensure AI voice quality?
- Topcalls provides high-quality AI voice interactions with sub-500ms response latency and supports 29+ languages.
- What languages does Topcalls support?
- Topcalls supports 29+ languages, allowing for communication across diverse regions.
- Can Topcalls integrate with my CRM?
- Yes, Topcalls can connect to your CRM and over 5,000 apps, enhancing workflow automation.
- When does AI beat human callers?
- AI excels in tasks requiring speed, consistency, and handling large volumes, especially when compliance is key.
See it on your own numbers
AI voice calling at $0.35/min, all-inclusive. No per-seat fees, no setup fees, no telephony markup.